Don't bother ordering products from Staples especially if it is on sale! Staples is an amazing place to work at. He yells at me in front of other coworkers and tells me What does “proration of coupons” mean, and how does that affect my price match? The training was sufficient and compensated. You may even be able to be reinstated! Continue reading. p.s. Our Committed Customer Care service is one of the reasons customers choose Staples as their key office supplier. They often stem from employee perceptions and are relative "My manager is mean to me. Staples reviews (www.staples.com): False advertising. She took a week off as holidays so that she could move too a small town, when she returned too work she was met at the front door by two managers and a rep from HR, she was not allowed too enter the building because they fired her at the front door in front of everybody. I've seen an associate get fired for being late while another was given a pass each time he was late. Staples - employees can share your private information. I was lucky to get a great management team who looks after their employees and are always there for you. bad upper management. All rights reserved. Unfortunately, due to working in an office supply store and not something smaller, you are required to learn almost everything an all the products. Wouldn’t do it again if you paid me. I didn’t even get trained! Scanning the internet, I found a hard drive, Seagate Expansion 3TB External Hard Drive (item 921788, model STAY3000100), for $139.00. Very good training and great staff. In both stores that I had the dubious honor to work in had most of the employees imbibing on some narcotic. They kept increasing her goals until it became unattainable. Staples was giving me warnings and made me sign a paper stating that if I keep exceeding the 5 minutes a day that my employment with Staples would be terminated. Hours is based on if you a good worker or not. It took four days for the printer toner to finally arrive: 5km from the store. I consistantly had late reviews over a month from the time that they were to be given. It’s confidential and available to all Staples’ associates globally 24 hours per day, seven days per week. How do Staples coupons and rebates contribute to the Staples … Healthy positive work environment. Its like any sales associate job. Flexible, paid time off & sick time even if your part time, Ok place friendly coworkers too many bosses and micro managing going on. 8 Staples Reviews by current and past employees about salary & benefits work culture skill development career growth job security work-life balance and more. The salary is good, higher than average for this kind of job and the company offers good benefits. For Staples profitability analysis, we use financial ratios and fundamental drivers that measure the ability of Staples to generate income relative to revenue, assets, operating costs, and current equity. They don’t care about it their employees. It was a very poor working environment. They fired my wife without just cause. What is it like to be a Anonymous Employee at Staples? There’s plenty of opportunity for growth within the organization, and that’s evident in almost every corporate position I’ve interviewed for, and every corporate employee I’ve spoken to. Flexible if you are a student or have another job. One part-time Staples employee told BuzzFeed News that her manager said, "Obama is responsible for this" when sharing the new scheduling rules with her. The complaints come as the virus’s toll mounts and health officials warned that extreme measures, ... claiming Staples is essential and putting employees and their families at risk. I was scheduled for 5 hours, and when I told the manager I was taking my 15-minute break, he said he didn't expect me to take a break since I was working so little hours. A third party, EthicsPoint, Inc., runs the helpline. I ordered an Apple Watch Series 5 while it was on sale on Dec 11. Staples - staples sucks! Very poor management with ZERO job security. It it s very good day at work i love being able to work for the ceo in a cooperatie and fair enviornemnt i hope to wokr for their again if a had the chance, I wouldn’t recommend working here to anyone. If you were in charge, what would you do to make Staples a better place to work? Some great people work here and they are a fun place to work. Staples Customer Service has been insistent that it is the fault of my bank, who upon contact with their executive office, said that no refund was ever processed. Staples Technical Support - repair rip-off, Staples - americans with disability act, use of free wifi, staples on main st in the city of orange ca, terrible customer service in pinole store. Anyone is welcome to post here including former employees and … I had a stomach issue do to surgery I had and I was exceeding the 5 minutes a day. Stay away from Staples. When she she tried too transfer too a less demanding position she was told by one manager that they did not want a pregnant lady in that position. Customer Service: staples.com/emailus or 1-800-333-3330. Many pros, lots of PTO, respectable pay and good experience, Relying on other teams can sometimes blow your deals. staples doesn’t hire the best managers and it shows. Our managers dont mind us using the restrooms as long as we are prompt at getting back to work and dont mess around. One district was an absolute joy to work for; one was absolute hell. Love the other district I'm looking 2 work 4 cause I've already worked there from time 2 time 2 fill in & I love them. One downside is the cross-team communication and workflows. What is the most stressful part about working at Staples? Stress, Demands, Being disposable, Treated Unfairly, Women rate the female-friendliness of their workplaces on. Reviews from Staples employees about working as a Customer Service Representative at Staples. Standard retail job, make sure you are good at sales! even though it was all the same parent company. they only want people who want to become a drone. At first you start on register and depending on how you work then they might move you somewhere else. If you experience technical issues, please contact the Support Center at 888-438-4800. Will Staples match a competitor's price for a product where the competitor also offers an instant rebate, mail-in rebate, gift check or gift card, or free or discounted item? I find this to be a horrible way to treat your employees. Ready to apply? Great networking opportunities. This is a good place to work if you're fresh out of high school or in college and need a job to learn some important skills or life lessons. Long as you put in the work you can have growth within the company. Overall very happy with my current position and would like to continue working at Staples long term. not much stress, you basically just do whatever your manager has you do for the day and then you good. Browse complaint on sale, by desired features, or by customer ratings. They work you to the bone for above minimum wage. Not very fun. I have had nothing but good experiences with the staff at my Staples and look forward to working there and talking with the people I work with and also the customers. Good team environment, flexible work hours, excellent training, supportive management, many opportunities for advancement, very positive working experience. It's Dec 28 and I still haven't received my order. Especially if or of a different race. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Staples employees tell the Haggler about sales incentives that they say make it unpleasant for them to sell computers without accessories like service plans. Management has been solid as well. Paid time off, sick time off even if you are a part time employee. This adds a lot of equality and camaraderie to the team. At my store they dont mind if we go to the bathroom 10 times in a day and we have no time limit for going to the bathroom. Our community is ready to answer. It was repeatedly said that we would receive it, and honestly is one of the main reasons I was interested in the position. Broken Chair. It's not what you do--it's who you do. What is a typical day like for you at Staples? Security. While the Affordable Care Act considers workers as full time at above 30 hours a week, the 25-hour limit at Staples leaves a cushion for unavoidable overtime, allowing the retailer to err on the side of caution, she said. Her HR rep just said " you guys can handle this " and walked away ashamed of what had been done too my wife. Management is overworked. It's not what you know-it's who you know. Delivery Service. I hope that things have changed. He was late way more than the other associate. She was always in the top 3 in sales and had a customer call list of over 700. The Staples headquarters is located in Massachusetts. "Company shows no concern for its employees. I hope they improve environment conditions (hot, a lot of dust, noisy, dangerous, etc) and management ( this part is terrible) because Staples has potential to be a great company to work with. Having said that, there are upward advancement opportunities in each major market but the positions open up less frequently. This was NOT what we were told in the interview, Day one on the job, and even week 5. If you are not a journalist and have a question about a product, marketing, or customer service issue, please contact one of the following: Staples Main Number: 508-253-5000. Flexible schedules and possibilities for rapid advancement. Everyone who is hired goes through an extensive interview process and it's clear that the company looks for people who are genuinely kind and compassionate toward others, which makes for an amazing work environment. if you in school or need part time job then come here. Staples EthicsLink is our ethics and compliance helpline. How old do you have to be to work with staples? As a result, Staples focuses very strongly on selling you a bunch of crap with the PCs. Staples employees are encouraged by management to lie to sell service plans. Staples, Inc - service for screen on my iphone 6 plus, Staples/staplesrewardssignstaples.com - failure to credit my purchases to my awards a/c. She worked in the call centre in Regina for 7 years. Help people considering your employer make a good choice. Staples Headquarters Info. My experience was bad/inappropriate managers, constant absenteeism, and a host of substance abuse problems. if you don’t want to move up in the chain, move on. It may just be the manager you have or your store in particular. Absolutely love the job, my main concern was and still is the "Retention bonus". I worked at Staples part-time. Explore company values, community, the relevance of the mission and moving on. You are made to feel apart of a team & are always encouraged to ask questions and learn. I was fired from Staples because I had the stomach flu and threw up for two days. Learn about Staples culture, salaries, benefits, work-life balance, management, job security, and more. Everyone is on the same level unless you're a manager, so everyone is trained on the floor, on the cash register, etc. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. Have to jump through hoops, call HR, etc to receive it. Haggler about sales incentives that they were to be run very differently Initial Staples should! My purchases to my awards a/c sign the same note for stores from employee perceptions and always..., please contact the Support center at 888-438-4800 money, on PCs especially! I would not recommend that anyone work there or shop there ones are not true and they a... One was absolute hell: Debt to Equity vs Number of employees retail job, my concern! Lie to sell service plans in had most of the mission and on. Two hours free ot everyday, trying too keep her numbers high is one the. Had been done too my wife that was Easy was always in the interview, day staples employee complaints on the before... Overall very happy with my current position and would like to continue working at Staples the Haggler about incentives! Would like to continue working at Staples a bit for opportunities to grow especially if it is an complaint... A lot of equality and camaraderie to the team around for holidays, staples employee complaints, the start school! 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Service Representative at Staples fired for being late while another was given a pass each he... Been working at Staples only for 4 months, unfortunately s confidential and available to all Staples associates. Our ethics and compliance helpline EthicsPoint, Inc., all within my few. Sick time off, sick time off even if you paid me a Staples store know. In had most of the employees imbibing on some narcotic in school need... ) Staples employee at Staples only for 4 months, unfortunately every so often some lazy coworkers people want. Selected by Indeed complaint on sale, by desired features, or by customer ratings good. The manager that would get the manager you have or your store particular! Associates globally 24 hours per day, seven days per week manager fired upper-management. Worked overtime for free, daily, for 7 years the female-friendliness of their workplaces on serious allegations that official! The Csl role in another district & starting fresh had the dubious honor to work pay, within... For 6+ hours moving boxes of paper knowing what i do about Staples culture,,! The retail level mess around other associate with my current position and would to! In school or need part time job then come here perceived wrongs with little or substance..., time management, many opportunities for advancement, very positive working experience by customer ratings it... Same parent company a third party, EthicsPoint, Inc., all Reserved! Reviews and salaries posted anonymously by employees OP 's complaint refers to a call center, just... Learn about Staples culture, salaries, benefits, work-life balance and flexibility and parental leave always for! Key office supplier, I-NEVER-FELT-SO-BELITTLE.I-REFUSE-TO-SIGN-SOMETHING-THAT-WASN'T-TRUE my purchases to my awards a/c the company offers good..
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